Connect

We would love to hear from you. Write to the secretariat below, or use one of the routes further down to submit a grievance about a project.

Photo: Reef emergency response training, St. Vincent and the Grenadines

Write to us

Send us a message and a member of the team will get back to you. To request photos for publication, tell us what you need and where it will appear.

Email

[email protected]

Media enquiries

Logos, the press kit and our media contact are in the media kit.

Registered offices

United Kingdom
c/o Oakwood Corporate Secretary Limited
3rd Floor, 1 Ashley Road
Altrincham, Cheshire WA14 2DT
Registered charity 1149889

Jamaica
c/o National Conservation Trust Fund of Jamaica
70 Half Way Tree Road
Kingston 10
Registered company 2115

Our team works remotely across the region. These addresses are for official correspondence.

Submit A Grievance

If you believe a project we support has caused harm or broken our commitments, there are two ways to tell us.

CBF Grievance Mechanism

For anyone who feels a CBF project or activity has not met our Operational Policy, Environmental and Social Safeguards, Gender Policy or other commitments.

Submit a grievance

IKI Independent Complaint Mechanism

For people affected, or at risk of being affected, by projects funded through the International Climate Initiative, including reports of improper use of funds.

Go to the IKI mechanism

Connect

Home Connect

We would love to hear from you, so please send us a message and we will get back to you.

Get In Touch With Us

Email us at [email protected] or write to us below.

Do you have a complaint about a CBF project or initiative?

The mechanism is intended to enable anyone who feels that CBF’s projects/activities have failed to comply with the CBF’s Operation Policy, Environmental and Social Safeguards, its Gender Policy, its Environmental and Social Management System or any other ethical or compliant matter.

Submit Grievance

Independent Complaint Mechanism (IKI ICM)

The mechanism is intended to enable people who suffer (potential) negative social and/or environmental consequences from IKI projects, or who wish to report the improper use of funds, to voice their complaints and seek redress. In doing so, it should also contribute to:

Monitoring and improving the environmental and social outcomes of projects.
Avoiding unintended negative impacts of projects that go unnoticed by ZUG, BMWK, BMUV and AA.
Supporting the appropriate use of public funds.
Complying with international good practice.

Learn More